Browse our collection in-store or online, or bring in your inspiration—anything from Pinterest, Instagram, or a design you’ve always loved. We can custom-make any ring style to match your vision.
2. Select Your Preferred Metal
Pick the metal that suits your style and skin tone. Popular options include:
Yellow Gold
Rose Gold
White Gold
Platinum
3. Pick Your Gemstones
We offer a wide range of ethically sourced, certified gemstones, including:
Lab-Grown Diamonds – sustainable, affordable, and stunning.
Natural Diamonds – a classic choice with investment value.
Coloured Gemstones – from blue sapphires to red rubies, emeralds, and more.
4. Find Your Ring Size
You can visit one of our shops to have your finger sized, or estimate it—we can resize it later if needed.
5. Get a Custom CAD Design
Once you’ve chosen the style, metal, and gemstone, we’ll create a realistic CAD (Computer-Aided Design) model for your approval. You’ll see exactly what the finished ring will look like before production.
6. Approve and Pay Deposit
Once you’re in love with the design, we take a 50% deposit to begin production. The final balance is due upon completion—typically within 1 to 2 weeks.
7. Expert Craftsmanship
Your ring is handcrafted in our state-of-the-art workshop. Our skilled goldsmiths meticulously hand-set and finish each piece with precision and care.
8. Quality Control & Presentation
Every ring passes a strict quality control check to meet our high standards. It is then placed in a premium presentation box with all documentation included.
9. Delivery or Collection
You can collect your ring in-store, or we’ll deliver it to your door via insured courier—free of charge once the final payment is made.
10. Lifetime Support
As a Polished Diamonds client, you receive:
Lifetime Guarantee
Free Jewellery Cleaning in-store anytime
Personal Service for future purchases or adjustments
How long does it take to make a ring?
We can design and produce an Engagement Ring or Fine Jewellery item in less than a week – from start to finish. We are always busy with client work, so our production time is usually 2-3 weeks as standard. If you have a special date and require a faster completion date, just let us know, and we’ll meet your time frame.
Do you have shop we can visit?
We have shops in Auckland, Wellington, and Christchurch. Our shops are open during business hours and on Saturdays for people to try on rings and jewellery and explore options. We stock best-selling engagement rings, wedding rings and jewellery, including diamond bracelets, earrings and pendants. Our design studio shops are open to walk-in customers; you do not need an appointment as they are fully staffed. Visit your nearest shop, explore the options, and ask us any questions – check our locations:
What is the quality like?
We design and produce to the highest standards possible. We do this by using Computer Aided Design (CAD) for clients to check the style in actual proportions. We then 3D print a resin copy to invest in Gold or Platinum. This ensures the smallest detail is transferred from the digital CAD model to the actual ring. Our skilled jewellery bench then polish the metal and set the diamonds or gemstones to perfection. The quality of manufacture is the best possible. The diamond or gemstone you select is the deciding factor. Our rings have a Lifetime Manufacturing Guarantee, and we have won multiple awards. The quality is exceptional.
Do you offer a guarantee?
We offer a lifetime manufacturing guarantee. This includes the the worksh
